Individuals

Self-service process

  • Start a conversation with the VerifySA bot

    Start by messaging our WhatsApp bot to begin registration. Our AI-powered system will instantly check if your number is already linked to an existing profile.

  • Provide your personal details to set up your profile.

    This step sets up your personal profile. Your details are securely stored and used only for the verifications you request and give consent for.

  • Confirm Your Identity & Give Consent

    To protect your information and comply with legal requirements, you’ll need to verify your identity and provide digital consent before we can begin any verification process.

  • Start Your Verifications

    Once your profile is set up and consent is confirmed, you can begin your verifications—whether it’s a criminal record check, ID verification, or any of our other verifications. It’s fast, secure, and fully guided.

  • Complete Your Payment

    Once your verifications are selected, you'll receive a secure online payment link to finalize your request. This ensures a smooth, fast, and secure process.

Verifications made easy.

Let us simplify your background screening, compliance, and admin tasks so you can focus on what matters most. Save time, stay compliant, and streamline your workflow today.

Verification Services for Individuals — Fast, Secure, and Hassle-Free

At the heart of our service is simplicity and security. Our AI-powered WhatsApp bot puts the power of verification right in your hands, making background checks and validations quicker, easier, and more reliable than ever. Here’s a closer look at the comprehensive range of services you can access seamlessly from your phone:

Protect your reputation and fulfill employment, licensing, or regulatory requirements with our fast and accurate criminal record checks — trusted by individuals and organizations across South Africa.

If you don’t already have a profile on VerifySA, you’ll need to create one and complete the identification process first. After that, you must make an appointment with one of our local agents to capture your biometrics (fingerprints and photo). This biometric capture process is required only once.

For all future criminal record checks, you won’t need to capture your biometrics again—simply use your existing profile to request new checks quickly and conveniently through our WhatsApp bot.

A criminal record check is valid for 1 year from the date of issue. You will receive a reminder notification before it expires, so you can renew it on time without hassle.

When renewing, you do not need to repeat the biometric process. You can simply resubmit your verification via WhatsApp, or contact us and we’ll handle the resubmission on your behalf.

Turnaround times depend on the package you choose:

  • Standard: within 24 hours

  • Premium: within 4 hours

  • Priority: within 90 minutes

Additionally, you can use our criminal record checks service to complete the clearance requirements for your SACE (South African Council for Educators) registration or renewal process, making it easier to meet the education sector’s compliance standards.

General Questions

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